At KILOFORCE, we strive to provide efficient and reliable shipping services to ensure the timely delivery of your gym supplement orders. Please review the following shipping policy for important information regarding shipping methods, delivery times, and related details.
Shipping Locations:
- We offer shipping to customers located within India where our products are available for sale.
- If you are located outside of the specified shipping locations, please contact our customer support team for further assistance.
Shipping Methods and Carriers:
- We utilize various shipping methods and trusted carriers to deliver your orders promptly and securely.
- The available shipping methods may include standard shipping, expedited shipping, or other options based on your location and the weight/size of the package.
- The shipping carrier(s) we use may vary depending on the specific circumstances and may include reputable providers.
Order Processing Time:
- We strive to process and prepare your order for shipment within 1 business day from the date of purchase.
- Please note that order processing time may vary during peak periods or due to unforeseen circumstances. We appreciate your understanding and patience in such situations.
Estimated Delivery Time:
- The estimated delivery time includes the order processing time plus the transit time required for the carrier to deliver the package to your specified shipping address.
- The estimated delivery time may vary based on factors such as your location, the shipping method selected, and any applicable customs or import procedures.
Order Tracking:
- Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
- You can track your order by visiting the designated tracking website of the shipping carrier or by accessing the tracking information through our website, if available.
Shipping Fees:
- Shipping fees are calculated based on various factors, including the weight, dimensions, and destination of the package.
- The applicable shipping fees will be displayed during the checkout process before you complete your purchase.
- Any additional customs duties, taxes, or fees imposed by your country’s customs or regulatory authorities are the responsibility of the customer.
Shipping Restrictions:
- Certain products or ingredients may be subject to shipping restrictions or regulations in certain locations. If any restrictions apply to your order, we will notify you during the checkout process or through our customer support team.
Non-Delivery or Delayed Delivery:
- In rare cases, delivery may be delayed or unsuccessful due to circumstances beyond our control, such as natural disasters, customs delays, or carrier issues. We appreciate your understanding in such situations.
Address Accuracy:
- It is your responsibility to provide accurate and complete shipping information, including the recipient’s name, shipping address, and contact details.
- We are not responsible for any delays, non-delivery, or additional charges incurred due to incorrect or insufficient shipping information provided by you.
Changes to the Shipping Policy:
- We reserve the right to modify or update this shipping policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website.
If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team.
