These Terms and Conditions (“Terms”) govern your access to and use of the website kiloforce.in and the purchase of products offered through this website. By accessing this website or placing an order for our products, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you should not use this website or purchase products from it.
1. Company Information
This website is owned and operated by GUJARAT PETROCHEMICALS LIMITED, which operates the Kiloforce brand. Throughout the website, the terms “we”, “us”, and “our” refer to Gujarat Petrochemicals Limited.
2. Website Usage
By accessing or using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or third-party rights. Any misuse of the website including attempts to harm, hack, or disrupt the website’s functionality is strictly prohibited.
3. Product Information
Kiloforce provides nutritional supplements intended to support general fitness, wellness, and performance. The information available on this website regarding products, ingredients, usage instructions, and potential benefits is provided for informational purposes only.
The products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers are advised to consult with a qualified healthcare professional before consuming any supplement products, especially if they have medical conditions, allergies, or are taking medications.
While we strive to ensure that product information is accurate and up to date, we do not guarantee the completeness or accuracy of all information displayed on the website.
4. Orders and Acceptance
All orders placed through the website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases involving product unavailability, pricing errors, or suspected fraudulent activity.
Once an order is successfully placed, the customer will receive an order confirmation through email or SMS. However, this confirmation does not guarantee acceptance of the order until it is processed and shipped.
5. Pricing and Payments
All prices listed on the website are in Indian Rupees (INR) and may include or exclude applicable taxes as specified.
Payments must be completed using the payment methods available on the website at the time of purchase. We reserve the right to change product prices, promotional offers, or discounts at any time without prior notice.
6. Shipping and Delivery
Orders are processed and shipped according to the terms described in our Shipping Policy available on the website.
While we aim to deliver products within the estimated delivery time, delays may occur due to factors beyond our control, including courier delays, weather conditions, or logistical issues.
7. Returns, Refunds, and Cancellations
Returns, refunds, and order cancellations are governed by our Return & Refund Policy and Cancellation Policy available on the website.
Customers are encouraged to review these policies carefully before placing an order.
8. Privacy Policy
Your submission of personal information through the website is governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data.
9. Intellectual Property
All content on this website including logos, product descriptions, images, graphics, designs, and text are the intellectual property of GUJARAT PETROCHEMICALS LIMITED unless otherwise stated.
Unauthorized use, reproduction, distribution, or modification of any content from the website without prior written consent is strictly prohibited.
10. Third-Party Links
This website may contain links to third-party websites or services. These links are provided for informational purposes only. We do not control or endorse these websites and are not responsible for their content, policies, or practices.
Users accessing third-party websites do so at their own risk.
11. Limitation of Liability
To the fullest extent permitted by applicable law, GUJARAT PETROCHEMICALS LIMITED shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the products purchased from it.
The use of products purchased through this website is entirely at the customer’s own risk.
12. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Any changes will become effective immediately after they are posted on the website.
Customers are encouraged to review these Terms periodically.
13. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
14. Contact Information
If you have any questions, concerns, or complaints regarding our products or services, you may contact us at:
GUJARAT PETROCHEMICALS LIMITED
10th Floor, Plot No. A-09, Office No. 1000
GD ITL Northex
Netaji Subhash Place Road
Pitampura, Netaji Subhash Place
New Delhi, North West Delhi
Delhi – 110034
India
Email: customercare@kiloforce.in
