Terms and Conditions

These terms and conditions (the “Terms”) set forth the agreement between the customers (“you” or “your”) and [KILOFORCE] (the “KiloForce,” “we,” “us,” or “our”) governing the purchase and use of gym supplements and related products (“Products”). By placing an order and purchasing our Products, you acknowledge and agree to be bound by these Terms. These terms and conditions (the “Terms”) also govern your use of the KiloForce website kiloforce.in and the services provided on or through the Website. It is important to read these Terms carefully before making any purchase.

Website Content:

  1. The content provided on the Website is for informational purposes only and should not be considered medical advice or a substitute for professional consultation. Consult with a healthcare professional before using any supplements or making any health-related decisions.
  2.  We strive to provide accurate and up-to-date information on the Website. However, we make no representations or warranties regarding the accuracy, completeness, or reliability of any content.

User Accounts:

  1. To access certain features or services on the Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  2. You agree to provide accurate and complete information when creating an account and to promptly update any changes to your account information.

Privacy Policy:

Our collection and use of personal information through the Website are governed by our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

Third-Party Links:

  1. The Website may contain links to third-party websites or resources. We provide these links for your convenience, but we do not endorse or have any control over the content, products, or services provided by third parties.
  2. You acknowledge and agree that we are not responsible for the availability, accuracy, or legality of any third-party websites or resources, and you access them at your own risk.

Disclaimer of Warranties:

  1. The Website and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.
  2. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information.

Product Information:

  1. We strive to provide accurate and up-to-date information regarding our Products, including ingredients, usage instructions, and potential benefits. However, we cannot guarantee the accuracy or completeness of such information. It is your responsibility to review and understand the Product information before using it.
  2. The statements made regarding the Products have not been evaluated by regulatory authorities. These Products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using any supplements, especially if you have any medical conditions or are taking medications.

Product Purchase:

  1. To purchase our Products, you must be of legal age in your jurisdiction or have parental/guardian consent.
  2. All orders are subject to availability. We reserve the right to limit the quantity of Products available for purchase and to refuse or cancel orders at our discretion.
  3. Prices, including shipping fees and taxes, are indicated on our website and may be subject to change without notice.
  4. You are responsible for providing accurate and complete billing and shipping information. We are not liable for any delays or issues arising from incorrect information provided.

Payment and Refunds:

  1. Payment for the Products must be made at the time of purchase through the provided payment methods.
  2. We may offer refunds or exchanges for unopened and unused Products within a specified timeframe. Please refer to our Returns and Refunds Policy for detailed information.
  3. In case of damaged or defective Products, please contact our customer support within the specified timeframe for assistance.

        For detailed information please read our Return & Refund Policy.

Shipping and Delivery:

  1. We strive to ship the Products within the estimated delivery timeframe. However, we do not guarantee delivery dates and are not responsible for any delays caused by third-party shipping carriers or other unforeseen circumstances.
  2. Risk of loss and title for the Products pass to you upon our delivery to the shipping carrier. Any claims for damaged or lost shipments should be directed to the carrier.

For detailed information please read our Shipping Policy.

Intellectual Property:

  1. All intellectual property rights, including trademarks, logos, and content, related to our Products and website are owned by the Company or our licensors. You are prohibited from using, reproducing, or modifying any such intellectual property without our prior written consent.

Disclaimer of Liability:

  1. a. To the fullest extent permitted by applicable law, the Company disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our Products, even if we have been advised of the possibility of such damages.
  2. We do not assume any responsibility for the actions, products, or content of any third parties related to our Products.

Indemnification:

  1. You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use or misuse of our Products or violation of these Terms.

Modification of Terms:

  1. We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the modified Terms on the Website. Your continued use of the Website after the posting of the modified Terms constitutes your acceptance of the changes.

Governing Law and Jurisdiction:

  1. These Terms shall be governed by and construed by the laws of the jurisdiction where the Company is located, without regard to conflict of law principles.
  2. Any disputes arising from these Terms or the use of our Products shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.

By purchasing our Products, you signify that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not purchase or use our Products.

Contact Information:

Please contact our Grievance Officer if any User has a complaint, comment, question, or suggestion regarding any of our products or services. Our Grievance Officer will address User complaints promptly, but no later than one month from the date of receipt of the complaint, and can be reached by:

Sending a letter to KILOFORCE, 1009, RG TRADE TOWER, NETAJI SUBHASH PLACE, PITAMPURA, DELHI, 110034, India, addressed to the attention of the grievance officer; or sending an email to customercare@kiloforce.in